Last Updated: September 5, 2022
This Privacy Notice provides information about how Communi8 DMCC collects, uses, and shares information about you as well as your rights and choices regarding such information. It applies to any online location or offline location.
Any data collected through the Website including personal information, will only be used for the purposes set out in this Privacy Notice. We confirm personal information will not be used for a different incompatible purpose without notice to you and your consent. Any questions that you have relating to the processing of personal information by Communi8 as a processor or service provider should be directed to the relevant client.
Please read this Privacy Notice thoroughly. If you disagree with the way personal information will be processed, please do not use the Website or provide your personal information through the Website or any offline location that makes this Privacy Notice available to you.
We may include links on the Website to other websites including social media platforms. This Privacy Notice only covers our data practices through the Website and does not cover the data practices of these other websites. When you interact with these other websites, including when you leave the Website, those websites may independently collect information about you and solicit information from you. The information collected and stored by those websites remains subject to their own policies and practices.
Information from our clients
We provide products and services to our clients and collect and process information about individuals. Client data has historically included contact data, demographic data, content, service use data, device data, and location data, among other information. Our processing of client data is governed by the terms of our service agreements with our clients, and not this Privacy Notice. We are not responsible for how our clients treat the information we collect on their behalf, and we recommend you review their own privacy policies.
Purpose of data collection and legal grounds we rely on
The following provides information about our purposes for collecting your personal information:
Our Purposes for collecting and using personal information:
- To read and respond to your queries to us, sent using the Website or our chatbot.
- Operating our Website, for example: improving, testing, updating and verifying our own database,
- Developing new products and services,
- Operating, analyzing, improving, and securing our Website.
Basis for processing: Our legitimate interest to improve our services and develop
Basis for processing: Our legitimate interest to support our internal operations and conduct research
In addition, we use analytics services, such as Google Analytics, to help us understand how users access and use the Website. we place ads through Google and Facebook that you may view on their platforms as well as on other websites and services.
With whom do we share personal information?
We will share your personal information for various business purposes, with service providers, vendors, partners, and with other parties including our clients.
We share the personal information we collect as follows:
Sharing with other group entities or service providers: As a global organization, we share limited data with related entities and our affiliates or with selected service providers either to benefit from additional support (technical or otherwise), or to provide you with services you have requested from us. We also share information with our related entities and affiliates for their own internal purposes. We may permit our service providers to use information that does not identify you (including information that has been aggregated or de-identified) for any purpose except as prohibited by applicable law.
Vendors and Other Parties: We share information with vendors and other parties for analytics and advertising related purposes. These parties may act as our service providers, or in certain contexts, independently decide how to process your information.
Clients: We share information with our clients in connection with the services we provide to them. Our clients are independent entities and their processing of information is subject to their own privacy policies.
Facilitating Requests: We share information at your request or direction.
Consent: We share information with notice to you and your consent.
Right to request deletion of your personal information
You may also request that we delete any personal information that we collected from you. However; we may retain personal information for certain important purposes, such as
- To protect our business, systems, and users from fraudulent activity,
- To address technical issues that impair existing functionality as necessary for us, or others,
- For our own internal purposes reasonably related to your relationship with us, or to comply with legal obligations.